Engagement, Focus Groups & Employee Insights
Structured discussions, focus groups, and interviews that amplify diverse real-world experiences and help organizations reflect employee and leadership needs while integrating feedback into clear, actionable plans.
Services
We offer services that turn lived-experience insights from employees and leaders into clear actions that strengthen inclusion, communication, and workplace well-being.
Employee Experience Focus Groups
Facilitated conversations that surface real workplace needs, strengths, and challenges directly from staff to guide meaningful improvements.
In Practice: At Intersol, facilitated public consultation sessions for federal clients such as Environment and Climate Change Canada and the Accessible Canada Directorate, helping participants articulate priorities, barriers, and collective recommendations for program and policy development.
Leadership Insight Interviews
One-on-one consultations that help leaders reflect on priorities, communication approaches, and organizational culture from an informed, lived-experience perspective.
In Practice: With Graybridge Malkam, led employee listening sessions and focus groups for British Columbia Housing as part of the IDEEA evaluation, gathering lived-experience feedback from staff and partners to identify gaps and shape organizational equity and accessibility recommendations.
Integrated Feedback Action Planning
A structured process that transforms employee and leadership feedback into clear, practical action plans that strengthen inclusion, collaboration, and organizational resilience.
In Practice: Conducted structured leadership and participant interviews for Global Affairs Canada’s Centre for Intercultural Learning, assessing learning needs across departments by integrating insights from employees, government clients, and program stakeholders to inform training design.